• Office Address

    #151, 9th Main Road, Sector 6, HSR Layout, Bengaluru, Karnataka 560102


    For Sales Inquiries

    Call us at 1800 3000 7341 (Toll Free) OR mail us at sales@ezetap.com


    For Product Support

    Call us at 1800 2000 313 (Toll Free) OR mail us at support@ezetap.com


    For App Download

    Get the Ezetap mPOS app by giving us a missed call at 080-33013131

Airtel 

Success Story

Stay connected seamlessly

India’s leading telecom and broadband network uses Ezetap to eliminate manual reconciliations of payments and thereby reduce settlement delays.
Story

For a better connected world

Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company aims at digitally connecting the world by providing hassle free customer experience.
Goal

Channelize payment modes into a unified system

Bharti Airtel's primary challenge was that their billing and payment systems operated in silos. Daily reconciliation efforts were tedious, error prone and expensive, thus resulting in delays in settlement processing. The secondary challenge was addressing Airtel's existing payment collection mechanism which was limited in its ability to allow account holders to make payments against multiple lines through a single payment transaction.

Solution

Unified payments anytime, anywhere

Airtel launched an android application for its retail stores that allowed store employees to access customer information and collect payments. The application was integrated with Ezetap to be able to accept card payments anytime; online or offline.

Solutions Used

mPOS 
SDK
Device Lines

Massive Success

Cost Reduction and Auto Settlement: Ezetap designed a solution for Bharti Airtel that linked billing and payment systems seamlessly to eliminate manual reconciliations and reduce settlement delays. Through Ezetap's solution, transactions were posted in real time and auto reconciled. Increased efficiency with Cart Functionality: Ezetap's solution enabled cart functionality by allowing agents to bill customers for multiple lines, all in a single payment transaction. This enhancement reduced the time a customer had to be in store to make a payment. Increased collections through offline payments: Ezetap's integration with Bharti Airtel enabled offline collection of payments. In the instance that Airtel's servers were slow or unresponsive and the agent was unable to fetch customer details, they could simply enter the customer's phone number and collect the payment.

Other Solutions

Multi-Bank EMI

Single mPOS solution to grow your business by offering multi-bank EMI

On-Us Routing

Best MDR rates for businesses to enable cost efficient business operations

Multi-TID

Single mPOS solution to collect all forms of payments on behalf of multiple merchants

Smart Charge Slips

Transforms payments from transactional to experiential thereby reaping rich dividends for businesses

Universal Wallet Acceptance

First and the only payment acceptance partner to harness the power of mobile wallet proliferation for businesses in India

Remote Pay

Everywhere payments for the always-on and always-on-the-move customers
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