Careers


Come, explore your entrepreneurial spirit

Join a Disruptor, Be a Disruptor

 

Ezetap is recognised by media houses worldwide as a Disruptor in the payments ecosystem. In 2017, Ezetap was featured by BBC in their Disruptor Series. Ezetap is also the only Indian company to be featured on the CNBC Top 50 Global Disruptor Companies three years in a row, from 2016 to 2018. With many industry firsts to our credit, we are on a mission to be the single partner to businesses through which they complete any financial transaction with their customers, supporting any instrument and method.

The secret formula to Ezetap's success has always been our team of talented employees. The high performing, collaborative and competitive work culture at Ezetap fosters a sense of entrepreneurship to deliver excellence at all times. If you think this excites you and tickles your entrepreneurial spirit, write to us at hr@ezetap.com. We're waiting :) 

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Open Positions


Data Analyst

Experience required – 4 to 6 years

Location – Bangalore

This position is responsible for developing sustainable scripts to perform data - extraction, manipulation, processing and visualization. We are looking for an individual with an analytical mindset and an eagerness to learn to join our analytics team.

Job Responsibilities

  • Building data and intelligence collateral for Sales, Marketing and Customer Success teams.
  • Working with the Business, Operations and Tech teams to understand and derive data Requirements
  • Conducting exploratory data analysis to identify patterns in data that eventually serve as an input to product.
  • Identifying data trends, presenting the findings and making recommendations.
  • Building ad hoc reports and/or other requested information and meeting deadlines for customer delivery
  • Owning the quality and accuracy of data reports.
  • Building automation and tooling to proactively surface data issues

Qualities that will make you successful in this role

  • Strong communication and collaboration skills with ability to work with technology and business partners.
  • Desire to learn emerging technologies.
  • Identifying a customer’s needs before they ask.
  • Excellent presentation skills.

Skills and experience required

  • 4 years to 6 years of experience in a data analyst role.
  • Good working knowledge of MySQL/PostgreSQL/Redshift and understanding of data modelling and relational databases.
  • Strong hands-on experience working in Python/R for data analysis and writing highly performant and advanced SQL queries.
  • Demonstrated experience in timely creation of both standard and ad hoc reporting, data analysis and presentation of findings Payments Made Smart.
  • Proficiency with Word, Excel and PowerPoint, with advanced skills in Excel (Pivot Tables, V-lookups, and Macros).
  • Experience with Mode Analytics is good to have.
  • Experience with Dashboard and reporting tools.

Executive – Risk Management

Experience required – 1 to 2 years

Location – Bangalore

Job responsibilities

  • Reviewing the documents submitted by the sales team for onboarding a merchant and transaction monitoring/investigation.
  • Handling the transaction monitoring alerts for the suspicious alerted transactions.
  • Coordinating with the merchant to know the nature of transaction, which is suspected, and products/services provided by the merchant to cardholder.
  • Retrieving the transaction related documents from merchant for the suspected transaction.
  • Communicating with merchants regarding suspected transaction and requesting additional information as necessary, contact card issuing banks and/or cardholders regarding suspected transaction.
  • Identifying any trends or issues and highlighting the same.
  • Reviewing of suspicious transactions, investigating potential fraudulent merchant activity.
  • Recommending funding holds/releases and report and investigate any potential losses as appropriate.

Skills and experience required

  • 1 year to 2 years experience in a Risk role.
  • Basic knowledge of merchant acquiring business.
  • Basic knowledge of the KYC documents like Passport, Pan card, Aadhar card, Voter card, etc. and business registration related documents.
  • Proficient with Microsoft Excel
  • Good verbal and written communication skills

Manager – Sales Operations

Experience required – 5 to 7 years

Location – Bangalore

We are looking for talented and passionate individuals who will contribute to Ezetap’s success by enabling the team with the right insights and tools to increase sales efficiency and drive strategic initiatives.

Job Responsibilities

  • Standardize business reporting for strategic analysis and internal business review
  • Create meaningful & simple processes that will help sales and other functions align well to meet business objectives. Identify the right systems/ tools that will compliment the internal process to help scale business
  • Create and maintain documentation on sales processes, policies and assist with onboarding new sales resources and sales training programs.
  • Assist Sales Heads in designing and implementing sales incentive program that will motivate sales managers to go the extra mile.
  • Identify and eliminate sales process bottlenecks and inconsistencies
  • Own the end-to-end process of tracking the sales funnel and operational metrics and deliver regular insights to the business.
  • Partner cross-functionally to implement, measure and refine identified new business opportunities.
  • Create dashboards and reports

Qualities that will make you successful in this role

  • Excellent communication and interpersonal skills.
  • Strong analytical thinking to translate data into actional deliverables.
  • Adapting and adjusting to multiple demands, shifting priorities and rapid change.
  • Attention to detail.
  • Excellent problem-solving and analytical skills

Skills and experience required

  • 5 years to 7 years of experience in Sales operations.
  • Proficiency with Google Suite, Microsoft Office and data analytics.
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  • Experience on sales automation and any CRM system.
  • Experience in Tableau, SPSS, SQL, VBA or Power BI.
  • Knowledge in service application for collaboration and work management platforms.

Manager – Engineer

Experience required – 12 to 15 years

Location – Bangalore

We are looking for an Engineering Manager who will contribute to Ezetap’s success by ensuring timely delivery of Ezetap products and services that enable our customers to realize their business objectives.

Job Responsibilities

  • Involvement in the full software development life cycle with stringent needs on (i) time to market & (ii) quality of product - functional and non-functional aspect.
  • Ownership of complex software architectures, operational metrics, and running the day to day business operations.
  • Build solution which is easily configurable, deploy-able and secure in SaaS environment.
  • Maintain KPI of the team and make sure team adheres to internal and external SLA.
  • Think strategically about business, product, and technical challenges in an enterprise environment and assisting the management in organizing, planning and implementing strategies.
  • Validate team members design decisions and assess the overall deployment readiness of a product.
  • Actively looks for ways to improve process efficiencies and effectiveness.
  • Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones, and budgets.
  • Work with product managers, program manager and solution consultants to create and manage a 6 months to 9 months engineering plan.
  • Interface with various customer and internal stakeholders which consists of senior leadership (C-level execs, SVP/VP, Directors) and project level resources such as SMEs.
  • Guide the team on technical challenges and work with them to come up with Improvement areas.
  • Function as escalation point as needed by Team and Manage the client and project issues and lead them to closure.

Qualities that will make you successful in this role

  • Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations.
  • Ability to take ownership, work under pressure and meet deadlines on time.
  • Works effectively in a dynamic environment with changing priorities.
  • Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), key stakeholders, executives, and other individuals.
  • Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments.
  • Negotiation and conflict resolution capabilities.
  • Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports.
  • Ability to make decisions guided by policies, procedures and business plan with limited guidance.

Skills and experience required

  • 12 years to 15 years of total experience with at least 3+ years in leading and mentoring a team.
  • Hands – on experience in Core Java, Spring, Hibernate, JMS/Rabbit MQ/Kafka, Web-Services, Oracle, MSSQL, JSP-Servlets, design Patterns.
  • Hands-on experience in leading the design, development and deployment of software at scale.
  • Experience with a SaaS company or demonstrable deep knowledge of SaaS practices.
  • Experience building processes to improve team efficiency.

Product Manager

Experience required – 4 years

Location – Bangalore

We are looking for talented and passionate product managers who will contribute to the success of Ezetap’s business goals by taking ownership of the product lifecycle. The position will identify market requirements, define the product vision, create preliminary concepts and drive the implementation of the product roadmap. The perfect candidate is a strategic thinker who is extremely analytical and detail oriented and great at multitasking and prioritization.

Job Responsibilities

  • Leveraging the sales and marketing team to understand the market needs.
  • Working with business stakeholders to help define the product strategy.
  • Leading our internal process to define the product strategy, roadmap and priorities.
  • Developing requirement documents and use cases for new product features.
  • Working closely with the Design & Development teams to explain requirements of new features and change requests for current features, while satisfying scalability, reliability, performance and costs.
  • Monitoring the status of development projects supporting new features.
  • Conducting business-level verification and market testing of new features.
  • Being a go-to person and subject matter expert for the product that you are leading.
  • Closely managing rollout of all product requirements to market with focus on both quality and time.
  • Conducting competitor analysis, market analysis and product analysis.

Skills and experience required

  • 4+ Years of work experience with 1 year to 3 years in Product management. Experience in payments industry will be an advantage.
  • Proven technical expertise and a problem solver with outstanding skills in discovery techniques. And the ability to translate the underlying business needs of requests into actionable items.
  • Works well under pressure and can work within stringent timelines and collaborate across departments to achieve results.
  • A self-starter, who will be able to manage multiple tasks and projects simultaneously, own deliverables end to end, prioritize workload effectively, and thrive in a dynamic environment - “Roll-up-your-sleeves" entrepreneurial, startup attitude.
  • A strong focus on detail, with the proven ability to ensure data and related reports are thorough and totally reliable.
  • A strong and enthusiastic team player with excellent verbal and written communication skills.
  • Customer focused approach and ability to translate business requirement into software requirements.
  • Ability to push projects over the finish line with sound planning and persistent execution.